This happened to me earlier this week, when I went to get a new router from Best Buy. After looking around for a while, we decided on getting an Apple AirPort Extreme. Best Buy had them for $161, when they were $179 everywhere else. I went to the Emeryville Best Buy (yes, I know, I’ve sworn them off before. Shoot me.), and got in line. At the register, it rang up at $179. I said, “No, your website has it at $161.” The woman at the cash register said, “Okay, you have to go to customer service to get a price match.” So, I went and stood in line. 20 minutes later, I get to the front of the line, and say, “This was $161. Please check, and match the price. Thx.” She looks it up, and sure enough, $179. I realize at this moment that telling her that the intranet posts incorrect prices, and that she’d have to look it up on a different computer sounds absolutely *ludicrous*, unless you actually know what’s happening.

After a few minutes of trying to explain to her that the price on her system is wrong, I throw my hands up and give up. As I’m leaving, I realize I have my laptop in the car, and Best Buy probably has some sort of WiFi. Sure enough, they do. I go back to the customer service line, wait *another* 20 minutes, and then get to the front. I show the woman the price on my laptop, and how it’s different than the price in her computer. She looks sort of befuddled, but eventually gives in, and gives me the price. So, 40 minutes later, I’ve saved $20. Whoop-de-do. But at least those fuckers didn’t get away with their bullshit.